Background
A homeowner in the Roath area of Cardiff contacted our team after noticing water pooling near a drain in the rear garden. Initially believed to be due to heavy rainfall, the problem persisted even during dry spells. A noticeable odour also began to develop, prompting the client to seek professional help. As specialists in drain unblocking in Cardiff, we were called out to assess and resolve the issue.
Initial Assessment
Upon arrival, our drainage engineer conducted a visual inspection of the affected area. We confirmed signs of a blockage in the property's external drainage system. Using a high-resolution CCTV drain camera, we were able to quickly locate the source of the problem – a build-up of fat, grease, and food debris that had solidified in the pipework over time. Tree root intrusion had also started to impact the flow of water.
The Unblocking Process
To resolve the issue efficiently, we employed a combination of high-pressure water jetting and root-cutting tools. The water jetting dislodged the fat and grease build-up, flushing the waste safely through the drainage system. For the root intrusion, we used a mechanical root cutter to remove the offending roots without damaging the surrounding pipework.
Our team worked methodically to ensure the entire drainage run was cleared, not just the section where the blockage had been identified. This comprehensive approach helps prevent recurring problems and ensures long-term drainage health.
Preventative Measures & Client Education
Once the drain was successfully unblocked, we provided the client with detailed footage of the cleared pipework. We also recommended installing a root barrier to deter future root ingress and advised on proper waste disposal methods to avoid the build-up of fats and oils in the system.
As part of our Cardiff drain unblocking service, we offer free advice to homeowners to help maintain their drains between professional visits. In this case, we provided a maintenance schedule and suggested biodegradable enzymatic treatments for monthly use.
Outcome
The drainage issue was fully resolved within a few hours, with minimal disruption to the household. The client was delighted with the fast response, clear communication, and thorough approach of our team. Their external drain is now functioning perfectly, with water flowing freely and no lingering odours.
Get a Quote Today
If you’re based in Cardiff or surrounding regions and are experiencing symptoms of a blocked drain, contact the team at Jetline today.
We will assess your situation over the phone and arrange a suitable time to attend the property to rectify your drainage issues.
To find out more and get a free quote, give us a call today on 07890628320, or use our online contact form.
